bee989 — Safe Betting

Responsible Gaming —
Your protection is our priority

At bee989, we are committed to ensuring your mental and financial wellbeing alongside your entertainment — because responsible gaming is the best gaming.

Our Commitment

A Safe and Enjoyable Gaming Experience

bee989 believes that online gaming is purely a form of entertainment. Our goal is for every player to enjoy themselves within their own limits. Gambling or betting is never a source of income or a solution to financial problems — it is simply entertainment.

We encourage every player to play mindfully, set their own budget, and take breaks when needed. The bee989 platform offers a number of tools to help you game responsibly.

Please remember, playing at bee989 is only for those aged 21 and above. If you feel your gaming habits are getting out of control, contact our support team promptly — we are always here for you.

For 21+ Only
Warning Signs — Watch Out for These
  • Feeling the urge to deposit more money than your budget allows
  • Repeatedly playing to try to recover money you have lost
  • Hiding your gaming habits from family or friends
  • Skipping sleep, meals, or work to keep playing
  • Borrowing money or going into debt to place bets
  • Being unable to stop playing, even when you want to
Our Protection Tools

bee989's Responsible Gaming Tools

We provide the following features to keep your gaming experience safe and controlled.

Set Deposit Limits

Decide in advance the maximum amount you want to deposit per day, per week, or per month. Once a limit is set, it cannot be increased before the specified period ends.

Time-Out Break

If you want to take a break for a few days, use the time-out feature. Your account can be paused for anywhere from 24 hours to 90 days.

Self-Exclusion

If you feel you need a longer break, activate self-exclusion. During this time you will not be able to log in or make deposits. It can be set for a minimum of 6 months through our support team.

Set Loss Limits

Set the maximum amount you are willing to lose within a given period. Once the limit is reached, your session will automatically end, protecting your budget.

Reality Check Reminders

You will receive a notification at set intervals showing how long you have been playing. This reminder keeps you aware and helps you avoid spending too much time gaming.

24/7 Bengali Support

Whenever you need help, our Bangla-speaking support team is here for you. Reach us via live chat or email — no judgment, just help.

How to Stay Protected

Responsible Gaming Tips

Following these simple habits will keep your gaming experience enjoyable and safe at all times.

  • Set a monthly entertainment budget before you play and never deposit more than that amount.
  • Never bet with money set aside for bills, rent, or essential expenses.
  • Avoid placing bet after bet in the hope of recovering lost money.
  • Do not play while under the influence or under emotional stress — making decisions in those states is difficult.
  • Take regular breaks and spend time with family, friends, and other hobbies.
  • Do not treat gaming as a source of income or a career — it is entertainment only.
  • Keep your account details out of reach of minors. Opening an account for anyone under 21 is strictly prohibited.
  • Keep a record of your play — monitor for yourself how much time and money you are spending.
How to Set Limits

Setting Limits Step by Step

Follow the steps below to set safe limits on your account.

1

Log In to Your Account

Go to the bee989 login page and sign in with your username and password.

2

Open Profile Settings

Click your profile icon in the top right corner and go to Account Settings.

3

Select the Responsible Gaming Section

Click on the "Responsible Gaming" tab. Here you will find options for deposit limits, loss limits, time-out, and self-exclusion.

4

Set Your Preferred Limits

Enter the amount for your daily, weekly, or monthly limit and click the "Save" button. Changes will take effect immediately.

5

Contact Support

For self-exclusion, contact our 24/7 live chat — we will complete the process on your behalf.

21+

For those aged 21 and above only

Age Policy

21+ Age Required

To open an account and play on bee989, you must be at least 21 years old. This is not just a rule — it is part of our social responsibility.

We verify age at the time of registration. Opening an account with false information is strictly prohibited, and any such account will be closed immediately.

If you are concerned about the gaming activity of a minor, please contact us. Using parental control software on computers or mobile devices in a family setting is strongly advised.

No Under 21s Age Verification Required
Get Help

We Are Always Here for You

If you feel your gaming habits are becoming a problem, do not hesitate to reach out to us.

Live Chat Support

Our 24/7 Bangla-speaking support team is ready to listen to your concerns directly. Come to live chat — no waiting.

Email Support

If you would like to share more detail, email us at: [email protected] — we will respond as soon as possible.

FAQ

Questions About Responsible Gaming

Contact us via our 24/7 live chat or email ([email protected]) to request self-exclusion. Our support team will lock your account for a minimum of 6 months. During this period, logging in, making deposits, or placing bets will not be possible.

Lowering a limit takes effect immediately. However, increasing a limit involves a cooling-off period — the new higher limit will only come into effect after a set waiting period. This rule protects you from spending more money in a moment of impulse.

A time-out is a temporary break — usually from 24 hours up to 90 days. Once the period ends, you can return to your account as normal. Self-exclusion is a longer-term measure — for a minimum of 6 months or more. Self-exclusion is more suitable for those who want to take a significant break from gaming.

Please contact us immediately via live chat or by emailing [email protected]. We will investigate the report seriously, and if confirmed, the account in question will be closed. Using parental control software at home is also a good preventive measure.

Once self-exclusion is activated, any withdrawable balance remaining in your account will be returned to your registered payment method (bKash, Nagad, Rocket, Upay or bank transfer). Please speak with our support team for more details.

Yes, if you feel that promotional emails or notifications are influencing your gaming habits, let our support team know. We will stop marketing communications from being sent to your account.

Play with joy,
play with responsibility

Enjoy your time at bee989 — safely, within your limits, and with full awareness.