bee989 Privacy Policy

Introduction and Scope of Policy

bee989 ("we", "our", "platform") is an online casino and betting service operating in Bangladesh. We are fully committed to protecting the privacy of our users. This Privacy Policy ("Policy") describes what information we collect, why we collect it, how we use it, and how we keep it secure when you use the bee989 website or related services ("Services").

This Policy applies to all bee989 services and will be considered part of bee989's Terms and Conditions. By continuing to use our services, you are deemed to have consented to this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our services.

What Information We Collect

bee989 collects various types of information to operate the platform and provide quality services. The categories of information collected are described in detail below.

2.1 Registration and Identity Information

When you register or create an account on bee989, we collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID card or passport number (for KYC verification)
• Residential address
• Preferred language and currency

2.2 Financial Information

To process transactions, we store the following financial information:

• bKash, Nagad, Rocket, or Upay account numbers
• Bank account number and bank name (where applicable)
• Deposit and withdrawal history
• Transaction date, time, and amount

2.3 Technical and Usage Information

When you use our platform, the following information is collected automatically:

• IP address and device information
• Browser type and operating system
• Session duration and activity logs
• Cookie and local storage data
• Gameplay history and betting patterns

How We Use Your Information

bee989 uses collected information strictly for defined purposes. We never use your personal information without authorization or sell it to third parties.

3.1 Marketing and Communications

With your consent, we may inform you about relevant promotional offers and updates. You can opt out of these communications at any time.

3.2 Platform Development

Analytical information is used to improve the user experience, add new features, and resolve technical issues.

Cookies and Tracking Technologies

bee989 uses cookies and similar tracking technologies to ensure an optimal browsing experience. Cookies are small text files stored on your device.

4.1 Types of Cookies

• Essential Cookies: Required for login sessions, security, and the basic functioning of the platform.
• Functional Cookies: Used to remember your preferred language, currency, and other settings.
• Analytics Cookies: Collect anonymous statistics to monitor and improve platform usage.
• Security Cookies: Used to detect and prevent fraud and to ensure account protection.

4.2 Cookie Controls

You can control cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to not work correctly.

Data Protection Measures

bee989 uses industry-standard technology to ensure the security of your personal information. Our security procedures are reviewed and updated regularly.

5.1 Data Encryption

All sensitive information, particularly financial and identity data, is protected using AES-256 encryption during storage and transmission. Our website connections always operate under the HTTPS protocol.

5.2 Access Controls

Only authorized personnel who require access to fulfill their responsibilities can access user information. All access is subject to strict logging and auditing procedures.

5.3 Data Breach Procedures

In the event of a data breach, we will notify affected users and the relevant authorities as quickly as possible. We will take immediate steps to minimize all potential risks.

Data Sharing with Third Parties

bee989 never sells your personal information. However, in certain specific situations necessary for providing services, information may be shared with trusted parties.

6.1 Payment Processors

Necessary information is shared with bKash, Nagad, Rocket, Upay, and banking institutions to complete financial transactions. This information is used solely for the purpose of transaction verification.

6.2 Game Software Providers

Technical information may be shared with game software providers to ensure fair gameplay and to support the delivery of gaming services.

6.3 Legal Obligations

We are required to provide necessary information upon a court order, government directive, or lawful request from a law enforcement agency. In such cases, where legally permitted, we will attempt to notify you.

6.4 Service Partners

Technology partners and analytics services that provide services on our behalf process information under strict confidentiality agreements. They may never use this information independently.

Your Rights as a User

Every registered user of bee989 retains certain rights over their personal information. We are committed to respecting these rights.

To exercise these rights, contact us at: [email protected] — we will aim to respond within 30 business days.

Data Retention Period

bee989 does not retain any personal information longer than necessary. The retention period depends on the type of information and applicable legal requirements.

• Account Information: For the duration the account is active and for a legally determined period after closure.
• Financial Records: For a minimum of 5 years from the date of the transaction, in accordance with financial regulations.
• KYC Documents: Retained for the relevant legal period even after account closure.
• Communication Logs: Customer service communications are retained for a maximum of 2 years.
• Technical Logs: Retained for a maximum of 1 year for security and technical analysis purposes.

Data Protection for Minors

bee989 is strictly for users aged 21 and above. We do not knowingly collect any information from minors or provide services to them.

If a parent or guardian believes their child has registered on bee989, please contact us immediately at [email protected]. For more information on responsible gaming, please visit our Responsible Gaming page.

Changes and Updates to This Policy

bee989 may update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:

• A clear notice will be published on the website
• An update will be sent to your registered email address
• The "Last Updated" date at the top of the page will be changed

Continuing to use bee989 after any changes means you have agreed to the updated Policy. The latest version will always be available on this page.

Contact for Privacy Matters

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. Our dedicated privacy team will consider your request with the utmost importance.

To learn more about our terms and conditions, visit the Terms & Conditions page. For information on responsible gaming, visit the Responsible Gaming page.